Privacy policy

Nau Group ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, how we use it, and your choices. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

• Information you give us: when you fill in our contact form or book a call, we collect your name, business name, email, phone number, website and anything you choose to write in your message.
• Technical data: our hosting provider processes basic technical information, such as your IP address and browser type, to deliver and secure this website. We do not use advertising cookies or tracking pixels.

How we use it

We use your information only to reply to your enquiry, schedule and deliver our services, and improve this website. We do not sell, rent or trade your personal information.

Who we share it with

We use a small number of service providers to run this website: Netlify (website hosting and form handling), Google Fonts (typefaces) and, if you book a call, Calendly (scheduling). These providers may store data outside Canada, including in the United States, and process it only to provide their services to us.

Client confidentiality

Results from audits we perform for clients are confidential. We do not publish or share one client's call results with anyone else.

How long we keep it

We keep enquiry information only as long as needed to respond and, if you become a client, for as long as we work together and as required by law.

Your choices

You can ask to see, correct or delete the personal information we hold about you at any time by contacting us through our contact page. You can also withdraw your consent to being contacted.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.